We send campaign submissions in two ways: to the decision maker's email address, or, through their online contact forms. Learn more about how our Contact Form submissions work below!
More decision-makers are beginning to use online contact forms instead of publicly available email addresses. New/Mode lets you submit supporter messages through these forms ensuring contact even when email addresses aren't available.
Online contact forms are becoming more frequent when it comes to contacting decision-makers and local representatives. Instead of providing a publicly available email address, some decision-makers will create online forms that allow supporters to contact them directly.
Because of this change in contact availability, New/Mode has gotten ahead of the curve and has built out a way for you to send supporter submissions through these online contact forms via your New/Mode campaigns! This process is built out using a system called Phantom API.
Phantom API, in summary, allows data from supporter submissions on your New/Mode campaign to be sent directly through the decision-maker's contact form, ensuring contact even without a targeted email address.
When utilizing this contact method, there are a couple of things to consider:
- New/Mode campaigns will require the same mandatory fields as the connected contact forms. For instance, if John Doe's contact form requires a first name, it will also need to be mandatory on your New/Mode campaign.
- This contact method is only currently used when targeting US-based recipients. For example, every Congress member uses an online form for correspondence with their constituents.
- In some instances, both State and Municipal recipients may use online forms as their primary form of contact method.
- Because this correspondence is not being sent via standardized email, the data for these submissions that is provided on our Analytics page isn't as comprehensive as the information provided for our email-based submissions.