Frequently Asked Questions

A list of common questions New/Mode users may have.

• How is New/Mode v2 different?
• How do Contributions work?
• Campaign Boost
• How do I access or change my billing information?
• How do I know that a supporter’s submission has been delivered?
• Can I edit a campaign after it is launched?
• How do I request support?
• Do I have to pay individually for every campaign?
• How frequently do my campaign tools sync to my CRM?
• What forms of payment does New/Mode accept?
• New/Mode Support and Ticketing System
• How do we verify that submissions-especially emails!-are from real people?
• Online Contact Form Submissions
• How you can you address a government's attempts to filter advocacy messages?