Administrators on your account can access invoices, change their billing information and switch your plan from the "Subscriptions" tab of your Organization Profile
Looking to take a break from campaigning? Set your plan to switch to the Free Individual tier at the end of your billing cycle.
If no one in your organization can access the Subscriptions tab, please contact support@newmode.net
Once you have clicked on your Organization's Name in the top left corner, the Profile menu will appear. After clicking on Organization Profile you'll have the option to access your billing portal, or to immediately make a plan change.
The Billing Portal is where you will see the following options:
- Account Information: Change your primary contact name, contact information, and company name
- Billing and Shipping Address: Change your billing and shipping address
- Payment Methods: Change your credit card information or add ACH information for wire payments
- Billing History: View and download your invoices
When you go to Change Plan you'll see our latest plan options in the currency that you are billed. If you believe there should be a change (for example, you're being billed in USD but you're a Canadian Organization) please email sales@newmode.net.
If you're looking to cancel your subscription, or take a break from campaigning - simply pick our Individual plan which is free! This way you can continue to leave your campaigns, templates, and supporter data handy for when you're ready to act once more.
Last updated: April 28, 2025