1. New/Mode Knowledge Base
  2. Frequently Asked Questions

How do we verify that submissions-especially emails!-are from real people?

We use an anti-spam service which is effective against most spam bots. Our anti-spam service inserts a hidden form field that end users don’t see, but spam bots recognize and attempt to fill. Submissions with something in the field are then automatically blocked. This allows us to avoid requiring user tests like captchas that can impact conversion rates.