1. New/Mode Knowledge Base
  2. Frequently Asked Questions

How to set up SPF

Adding SPF to your domain settings is a great way to ensure that the thank you emails you send your supporters make it to their inboxes.

When we send thank you emails to your supporters on your behalf, they're addresses as coming from your domain but actually come from ours. This makes them more likely to be marked as spam, so you can set up an SPF (Sender Policy Framework) record on your domain's DNS to make it clear to the recipient that these emails are authorized.

What you'll need:

  1. Access to your organization's domain's DNS so you can create a new SPF record or modify an existing one.
  2. The IP address New/Mode uses to send thank you emails on behalf of your organization. (Contact us at support@newmode.net for this!)

Setting up an SPF record

Depending on the DNS records already in place for your domain, you may need to create a new record or you may be able to update an existing record.

  • Creating a new SPF record
    Your domain provider probably has detailed instructions on creating an SPF record if you don't have one already, so those are an excellent place to start. For reference, a basic SPF record is a text document that looks like this:
    v=spf1 a mx ip4:[your_org's_IP_address_for_thank_you_emails] ~all
  • Adding to an existing SPF record

    If you already have an SPF record, you'll only need to add the New/Mode IP address for your organization to the list of IPs included in it:


We do not support DKIM at the moment but you can email us if you'd like us to let you know if that changes later on.


Last updated: May 12, 2022