1. New/Mode Knowledge Base
  2. Frequently Asked Questions

How do I know that a supporter’s submission has been delivered?

When supporters send emails, we get a confirmation that the API has received a message. Our rate on this is 100% because we resend until we get a confirmation.

All tools automatically send Thank You Emails to supporters once an action is complete.

You can also get additional information about whether a submission has been sent, and to where, under the Submissions tab.